Very disappointed. I brought my car there numerous times for an oil change/tire rotation. My tires were making a weird sound and asked if they could check it out. Mind you, I mentioned this to them each time I would drop off my car. Each time given the answer they could not find anything wrong. I decided to take my car to another Mazda dealership for a diagnostic check. I was told my tires are cupping. I dont know why Modesto wasn't able to tell me this. I am now out $167 which should have gone towards my tires. Spoke ...
Malachi gives impeccable customer service. He is the face to Modesto Mazdas service department.
I worked with Natalie in Sales, and interacted with Angel and Tony, her Sales Managers, to buy a new 2020 MX-5 convertible. Natalie was very attentive, never pushy, and extraordinarily polite and welcoming; unlike some car sales reps that leave you feeling like you are their prey. Ask for Natalie by name. It's stressful enough buying a new car, and she makes it a pleasant experience: from the option of completing much of the paperwork online before going in to the dealership, being very responsive over text messages, and follow-up the day after the sale. My new MX-5 is perfect. Zoom-zoom!!
Very easy going people. Had fun talking to them. I knew what i wanted and they were okay with that no pressure in a way or form. Deffently recomend .
It's a great Mazda service place! We had our "oil check" come up in our Mazda all of a sudden while we were on the freeway and Modesto Mazda was along the route. So we just dropped by and they checked our vehicle without appointment, made diagnostics, fixed the issue and hand washed our car! Malachi was super helpful and supportive! Thank you so much for your service!
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